Emergency Communications

The Berkeley County Department of Emergency Communications provides the primary answering point for 911 calls requesting emergency assistance from residents of Berkeley County, City of Martinsburg and the Town of Hedgesville. 

Emergency telecommunicators and call takers staff the County’s Emergency Communications Center, 24 hours per day, 365 days per year.

Berkeley County Department of Emergency Communications handles hundreds of calls daily on both emergency and non-emergency lines. The Emergency Communications Center also monitors fire and burglar alarms for a variety of local businesses.

The Berkeley County Emergency Communications Center provides primary call dispatch and related services to the following agencies.

• Back Creek Valley Volunteer Fire Company
• Baker Heights Volunteer Fire Department
• Bedington Volunteer Fire Department
• Berkeley County Emergency Ambulance Authority
• Berkeley County Fire Department
• Berkeley County Office of Emergency Management
• Berkeley County Sheriff's Office
• Hedgesville Volunteer Fire Company
• Martinsburg Fire Department
• Martinsburg Police Department
• Martinsburg Veterans Medical Center Fire Department
• South Berkeley Volunteer Fire Company
• West Virginia State Police

“State of the Art Equipment and Highly Trained Professionals Saving Lives”

Central Dispatch Advisory Committee

The Advisory Committee acts in an advisory capacity only as to the operations of the Emergency Communications dispatching center and brings any concerns from their respective disciplines (Fire, EMS, Law Enforcement, OES, etc.,) in regard to those operations.

Board Members:   
Steve Canby
Chris Fincham
Shawn Wolford
G. Edgar Gochenour
Brad Knieriem

Advisory Board Bylaws (PDF) (Update: 04.08.2025)